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Tier 3 Systems Engineer

Location:Redmond, WA
Benefits:Comprehensive Benefits Package with 401(k)
Employment Type:Full Time
Description:P2 Solutions Group ( has a full-time opportunity for a Systems Engineer to work as a vendor with our customer, Microsoft.

Microsoft’s Office Lync team in Seattle requires a vendor resource to assist in operation, sustaining engineering and maintenance of Microsoft Lync products.

Duties:Specific project deliverables are as follows:

• Provide Tier 3 support in 24/7 state of the art data center
• Ensure service availability and performance of
OCS and Lync systems
• Provide strong troubleshooting
• Drive issues, incidents, and problems to
resolution on multiple servers in a clustered
• Have deep technical knowledge of networking,
enterprise systems administration, DHCP, DNS
and AD
• Be a self starter
• Work with Office Communication Server,
Session Initiation Protocol (SIP), SQL,
Operation system installation and patching
• Work on shifts as directed by Microsoft manager
• Other duties as assigned by Microsoft manager
Qualifications:Vendor must have the following experience:

• 3 yrs Active Directory (Able to enable / disable
users, apply GPOs)
• Thorough understanding of DNS (Able to map
an IP with DNS)
• Very strong with TCP/IP, Network routing, IP
configuration experience
• Able to Script (Powershell, VBscript, etc) to
assist in patches, deployments
• 3 Years Win Server 2003/2008 Enterprise
Support (>100 server environment)
• Troubleshooting of remote applications /
systems utilizing a ticketing/alerting system
• Great Communication Skills, self-starter, willing
to try many solutions, independent thinker
• MCSA, MCSE or, CCNA certification
• 1 yr SQL support (understanding how to run
basic queries, route questions)
• Experience with NETMON or WIRESHARK
• LCS, OCS, Office Communications Server
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